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Returns & Exchange
RETURN and EXCHANGE POLICY
Please ship returns and exchanges to the following address:
One Stop Marketing
3815 Outland Rd
Memphis, TN 38118
Items in original condition (not worn or laundered) will be accepted for exchange or credit if returned within 90 days of original purchase.
The customer is responsible for the freight in returning/exchanging item(s) to One Stop Marketing, LLC.
EXCHANGES- One Stop Marketing, LLC will ship exchange items back to customer at no additional freight charge to the customer.
All exchanges will be reshipped to the store. (No residential delivery for exchanges).
Please include a copy of your order and/or your name, last 4 digits of the credit card used, address, store # and phone number.
Identify the items you wish to return and the reason.
INCORRECT ITEMS SHIPPED - One Stop Marketing, LLC will exchange items that were sent incorrectly by our warehouse at no additional freight charge to the customer.
For these items please contact our office at 901-367-2966 or email at customerservice@1-stopmarketing.com
PAYMENT OPTIONS
Please contact Customer Service at 901-367-2966 for instructions if using check or money order methods of payment.